At SHDS, the belief is to build quality into the products and all aspects of business processes through continuous improvement in human capabilities, machines, materials and methods for achieving zero defects and total customer satisfaction.
The operations of the company are primarily focused on avionics, non-avionics and military applications. SHDS is operating with SAE/AS 9100 Rev-B quality system standard. This standard encompasses ISO 9001:2000 and is specific to the aviation industry. Thus, for the non-avionics industry, SHDS by default operates with ISO 9001:2000 quality system standards. The products for military applications are produced in accordance with a series of military standards.
SAMTEL QUALITY MOVEMENT
The Objective of the Samtel Quality Movement is to create an Environment where People strive from within to achieve Customer Satisfaction (external and internal), and Business Excellence with Social Relevance.